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Telecom Provisioning, Network Inventory, Activation & Service Management Solutions

Dittberner Associates
November 1, 2007
287 Pages - SKU: BCEQ1724675

Abstract Table of Contents Related Reports

Provisioning and inventory systems used to be backstage, batch-oriented, single-purpose systems designed to made life easier for "swivel-chair" engineers who made manual network changes.

Now, however, as telecoms face the daunting tasks of configuring smartphones and triple play video services, provisioning and inventory systems are increasing "going live" and becoming far more real-time, integrated, multi-layered, and mechanized.

A. Executive Summary (2 pages)
B. Network Inventory (10 pages): 1. The Emergence of Capacity Inventory; 2. Capacity Inventory -- Its Chief Characteristics; 3. The Elegance of Inventory Federation; 4. Bringing Just-in-Time Inventory to Play; 5. Why it’s Hard to Maintain Inventory in Modern Networks; 6. How Poor Inventory Affects Provisioning; 7. Provisioning Benefits of Accurate Inventory; 8. Service Assurance Benefits of Accurate Inventory; 9. Inventory's Value Beyond Provisioning; 10. Telcordia’s Approach to Federation
C. IP Service Provisioning (5 pages): 1. Marrying IP Connectivity and IP Service Delivery; 2. Cable Operator Comcast's Consolidated IP Platform; 3. The Importance of Subscriber Management Systems; 4. Why Enterprises are Looking to IP-VPNs; 5. Provisioning Software for IP-VPNs; 6. The Rise of Ethernet Competition to IP-VPNs; 7. Metro Ethernet Yipes Rises Again as a National Ethernet Provider
D. Rules Based Provisioning (4 pages): 1. Do New Network Deployments Require a New OSS?; 2. How Rules-Based Differs from the Current Provisioning Model; 3. Consulting the Provisioning Design Playbook; 4. Fastwire's Rules-Driven Design Abstraction; 5. A Way to Strategically Insert New Network Technology
E. Terminal Provisioning (4 pages): 1. Market Drivers: Handsets, Protocols, Services, & Automation; 2. How Terminals are Provisioned; 3. Complications in Terminal Provisioning; 4. Two-Way Communication with the Handset; 5. Device Management: Enabling a Mobile Email Explosion?
F. Access Network Provisioning (4 pages): 1. That Precious Telecom Asset -- Facilities in the Last Mile; 2. Why Access Network Automation is Vital to Next Generation Services; 3. The Benefits of Outside Plant Integration; 4. Access Network Provisioning Benefits to Customer Care
G. Product Catalog (2 pages): 1. The Disconnect Between BSS and Provisioning Layers; 2. Manufacturing Style Production; 3. Market Demand for Product Catalogs
H. Carrier Interconnect Ordering (2 pages): 1. Interconnect: From Legal Battles to Business as Usual; 2. Cable Providers Boost the Intercarrier Ordering Game
I. Network Planning, Design & Engineering (2 pages): 1. The Coming Merger of Engineering and Provisioning Worlds; 2. The Information & Culture Gap; 3. The Role of Network Planning Software
J. Service Design and Order Management (11 pages): 1. Maintaining Eight Million Customers with a Manual Ordering System; 2. The Customer & Network-Facing Sides of Telecom Service Orders; 3. Network Orders and Billing Bundles; 4. Why Cross-Industry Ordering Solutions Don’t Fit Telecom; 5. The Economics of Order Process Change; 6. The Requirement for Advanced Order Management; 7. Features of an Advanced Order Management System: Expeditor; 8. The Complexity of Network Order Management; 9. Setting Priorities for Inventory/Provisioning Systems; 10. Steps in the Provisioning a Service for an Enterprise Customer; 11. Not Being Captive to Genius Designers; 12. Product Management Design vs. Implemented Design; 12. Handling Manual Work Instructions; 13. Designs Using the Provisioning "Lego" Model; 14. Automation - Real-Time Quotes & Customer Responsiveness; 15. Designing in Network Diversity; 16. Limitations to Design Automation; 17. How Business Policy Affects Fulfillment; 17. Human Intervention in Provisioning
K. Provisioning History & Migration To NGN (3 pages): 1. Provisioning Simplicity in the Circuit Voice World; 2. Next Gen Networks: Multi-Vendor and Multi-Technology Complexity; 3. Uniting the Data and Network Layers; 4. The Dynamic Nature of NGN Networks
L. Provisioning Mechanization & Flow-Through (2 pages): 1. The Human Engineer in the OSS Loop; 2. The Challenge of Flow Through Provisioning
M. Transport Network Provisioning (3 pages): 1. The History of the Merchant Provisioning/Inventory Market; 2. The Purpose of a Transport Provisioning System; 3. The Many OSS Systems Transport Provisioning Touches; 4. Adding Business Rules during Service Creation
N. Service Management Systems (4 pages): 1. From Vertical Silos to a Horizontal Service Management System; 2. Service Management Components; 3. Managing Component Dependencies; 4. The Product Conception to Deployment Advantage; 5. Instantiating the Service for the Customer; 6. Service Management Initiative at Orange/France Telecom
O. Service Activation in Wireline Networks (2 pages): 1. Basic Function of Wireline Network Activation; 2. Shortening the Provisioning-to-Activation Process
P. Telecom Network Discovery (6 pages): 1. Telecom Network Discovery: Elements, Topology, Services; 2. Why Telecom Discovery is Bound to Become More Important; 3. The Value of Real-Time Inventory Reconciliation; 4. Major Steps in the Telecom Discovery Process; 5. The Auto Discovery & Upload Process; 7. Discovery Across Telecom Equipment Clouds; 8. Associating Network Assets with Services; 9. Recovering Stranded Assets; 10. Asset Reclamation -- Reconciling with Billing; 11. Layer 1 Service Discovery
Q. Control Planes & Intelligent Agent Discovery (2 pages): 1. Distributed vs. Centralized Network Management; 2. How the Control Plane Discovers Topology; 3. Example of Agent Peer-to-Peer Communication
R. Service Delivery Platform (2 pages): 1. SDP -- Defining a New Product Category 73; 2. Telcordia's Multi-Purpose SDP Platform 74; 3. SDPs & Large Telecoms 74
S. Content Management Systems (2 pages): 1. Definition and Functions; 2. Content Acquisition & Bundling; 3. Why Content Management Gives Carriers Better Control
T. IP Multimedia Subsystem (IMS) & the OSS (2 pages): 1. Managing Multimedia Applications in an IP Services World; 2. Instant Messenger IMS Implementation at SK Telecom; 3. IMS Analysis and Alternative Solutions
U. Market Threats & Recommendations (3 Pages)
X. Market Segmentation & Forecast Analysis (6 pages): 1. How Dittberner Develops its Market Segmentations; 2. Market Growth Forecast; 3. OEM vs. Service Provider; 4. Distribution Channels; 5. Geographic Region; 6. Service Provider Type; 7. Service Provider Size; 8. Type of Provisioning & Inventory Solution; 9. Networks/Devices Provisioned & Inventoried
Y. Case Studies (30 pages): 1. SingTel Optus: Rules-Based Provisioning & Inventory; 2. Verizon's FIOS Provisioning & National Desktop; 3. Verizon Wireless Content Management System; 4. CenturyTel’s Access-to-Transport DSL Provisioning System; 4. Telecom Italia Sparkle’s International Network Inventory; 5. XO Communications Inventory & Provisioning System
Z. Provisioning & Inventory Definitions

Telecom Provisioning, Network Inventory, Activation & Service Management Solutions

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