TABLE OF CONTENTS
ABOUT DATAMONITOR 2
OVERVIEW 4
Outline of the brief 4
3 key findings from iTV communication and P2P applications 4
JUSTIFICATION 5
Introduction 5
Development of iTV communication and P2P applications 6
Service development to date 6
Drivers and benefits 9
Barriers to service development 12
Future service development 14
Email will remain important, but offers limited opportunties 14
Messaging services becoming more advanced 15
Discussion groups crucial to community development 16
P2P will be driven by gaming 18
Summary 19
THE FUTURE DECODED 20
iTV communication and P2P applications in the multi-platform environment 20
iTV as an additional platform to access communication services 20
Integrating communication services into the TV experience 21
APPENDIX 25
2002 digital and interactive TV market reports 25
2003 digital and interactive TV market reports 25