Opportunities in Asia Pacific Call Center Markets to 2008DatamonitorFebruary 10, 2004 119 Pages - SKU: DFMN965218 |
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Mobile Sales Force Automation (SFA) Markets
4/25/2013 | published by: Frost & Sullivan
The North American mobile sales force automation (SFA) market is in a state of flux. These solutions extend SFA, and sometimes, other customer relationship management (CRM) capabilities to a sales employee's smartphone and/or tablet, enhancing
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$6,000.00
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Telemarketing & Call Centers in the US - Industry Risk Rating Report
4/24/2013 | published by: IBISWorld
Industry Risk Ratings Synopsis This Industry Risk Ratings report from IBISWorld evaluates the inherent risks associated with the Telemarketing & Call Centers in the US industry. Industry Risk is assumed to be 'the difficulty, or otherwise,
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$1,020.00
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Telephone Call Centre Systems (UK) - Industry Report
3/18/2013 | published by: Plimsoll Publishing Ltd.
Plimsoll Publishing’s UK Telephone Call Centre Systems Analysis provides a detailed overview of the UK Telephone Call Centre Systems market and delivers a comprehensive individual analysis on the top 70 companies, including ERICSSON LTD, NICE
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$525.00
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Telemarketing & Call Centers in the US - Industry Market Research Report
3/19/2013 | published by: IBISWorld
Telemarketing & Call Centers in the US Over the past five years, economic gloom and overseas outsourcing have hurt demand for US-based telemarketing companies, causing revenue to slow in line with low demand. Compounding this trend,
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$910.00
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Contact Centers — Multichannel Is the Only Channel
4/2/2013 | published by: IDC
This IDC Insight discusses the investment priorities of organizations in relation to their contact centers and the factors driving this change. The document also highlights results from IDC's Asia/Pacific Unified Communications Survey that was conducted
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$2,500.00
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CEM 2.0: Drivers, challenges and opportunities to build the ultimate telecoms experience
3/1/2013 | published by: Informa Media and Telecom
CEM 2.0: Drivers, challenges and opportunities to build the ultimate telecoms experience - Operators are prioritizing loyalty and retention strategies over the traditional customer acquisition approach. In order to improve their relationship with customers, operators
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$2,074.00
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Buyer Conversation: Call Center Leverages Desktop Virtualization for Multisite Operations
1/22/2013 | published by: IDC
This IDC Buyer Case Study focuses on the discussion between IDC and a director of IT at a large United States–based cable and telecommunications company. This case study will center on this organization's drive to
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$3,500.00
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Call Centres in the UK - Industry Market Research Report
1/24/2013 | published by: IBISWorld
Call Centres in the UK Industry participants operate as a telecommunications intermediary between consumers and individual clients. Call centre operations involve inbound and outbound telecommunication services that improve client relations. This report covers the scope, size,
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$860.00
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Update on the CRM BPO and Contact Center Outsourcing Services Markets in Brazil
12/17/2012 | published by: Frost & Sullivan
The base year for this study is 2011. Due to the economy, the market demand for customer care outsourcing continues to grow. Market participants reported a solid organic revenue growth and secured significant deals with
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$6,000.00
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561422.02 Telemarketing Services: State Industry Market Evaluator
12/31/2012 | published by: BizMiner
This State Industry Market Evaluator reports on industry trends broken out for each US state. Each state sub-report is comprised of eight pages of data. Statistics are displayed for 2009-2010-2011-2012q2 for these measures: industry
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$699.00
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