ABOUT DATAMONITOR
INTRODUCTION
What you need to know about multimodality
Non-concurrent multimodality
Concurrent multimodality
Players
Standards
THE MARKET
Drivers of uptake of multimodal solutions
There are more and more mobile workers
Enterprises look to leverage their existing investments in eBusiness, mBusiness,
and voice business for further benefits
Carriers look to new technologies for new revenues
Summary
Inhibitors of uptake of multimodal solutions
Youth of the market
Does multimodality really improve the user experience? The importance of human
factors
Immature technologies
Will enterprises and carriers be prepared to spend money on multimodality?
Summary
When will multimodal happen?
Growth in the multimodal market
Different mobile lifestyles mean uptake will vary by region
ACTION POINTS
Software vendors should make a decision about investing in multimodal solutions
Make the decision soon
Beware the costs of entering now
The risks of the ‘wait and see’ approach
Human factors will be vital
Get it right before widespread deployment
The voice developer’s advantage
Multimodal application developers should start with already familiar
applications
Carriers
Enterprises
APPENDIX
Future readings
Contact the Author
How to contact experts in your industry
© Datamonitor 2002. All Rights Reserved.
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