CHAPTER 1 EXECUTIVE SUMMARY
Hot topic
The future decoded
Action points
CHAPTER 2 THE FUTURE DECODED
Introduction
Why learn from online health?
A receptive audience: the highly health-conscious
Key health-conscious consumer groups
Seniors
Seniors need information on health topics and healthy lifestyles
Women
Social needs: helping women care for others
Lifestyle needs: an opportunity for building relationships
Consumer packaged goods meeting health needs
Nutraceuticals
Foods and drinks with strong health associations
Low ‘n’ lite
Kids’ products
Personal care
Conclusions
CHAPTER 3 ACTION POINTS
Introduction
Target lifestyles
Provide general information
Case study: Teva and Copaxone
Key lessons from case study
Use PR to inform the public
CPG companies can become portals to wider health information
Use non-branded marketing for added authority
Case study: Novartis and Lamisil
Key lessons from case study
Build brand relationships online: make sales offline
Case study: Bristol-Myers Squibb and Vaniqa
Lessons from the case study
Precise customer targeting
CHAPTER 4 APPENDIX
Definitions
Research methodology
How to contact experts in your industry
LIST OF FIGURES
Figure 1: Health-consciousness and information-seeking activity, US
Europe 2002
Figure 2: Popularity of health information channels, US and Europe, 2002
Figure 3: Growth in Seniors population of western Europe by gender (per
of total population), 2000-2010
Figure 4: Health-consciousness among Seniors in Germany, the UK and the
Figure 5: Online, health-information seekers in Germany, UK and the US
Figure 6: Seniors are interested in accessing information on living a healthy
lifestyle
Figure 7: Female population growth over 60 will drive Internet uptake in Europe
Figure 8: Younger women are more likely to use online resources to look
health information
Figure 9: Women act as information portals for other family members
Figure 10: Women are more active than men in looking for non-personal health
information
Figure 11: Percentage of women who are looking for health information
personal issues
Figure 12: Key consumer groups for functional food and drinks
Figure 13: Viactiv Calcium Chews, packaging analysis
Figure 14: The Slimfast UK Web site, www.slimfast.co..uk
Figure 15: Prevalence of hypertension, 2000, core countries
Figure 16: EggsPlus packaging analysis
Figure 17: Re-vitalised Sainsbury’s “Be Good To Yourself” packaging
Figure 18: Nesquik’s www.verybestkids.com Web site
Figure 19: Dove product Web site (www.dove.com)
Figure 20: Teva’s non-branded Web site - www.mswatch.com
Figure 21: Novartis’ non-branded Web site, www.stepwise.co.uk
Figure 22: Bristol-Myers Squibb’s Web site to raise brand awareness of Vaniqa