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Helping Healthcare Organizations Compete in a Consumer-driven Environment (Customer Focus)

Datamonitor
November 10, 2006
13 Pages - SKU: DFMN1383424

Abstract Table of Contents Search inside this report Related Reports

Countries covered: Europe, North America

Introduction

Analysis of end-user perspectives on consumer-driven healthcare technologies in North America and Europe

Scope

Analyzes end-user issues driving healthcare organizations to adopt new technologies
Based on Business Trends Survey of 100 healthcare providers interviewed in Q1 2006
Provides advice to overcome challenges to deeper investment in consumer-driven healthcare technologies such as EHRs and PHRs
Predicts how adoption of consumer-driven healthcare will change the roles stakeholders

Highlights

Consumer-driven healthcare is here and is visibly impacting healthcare organizations;

Although adoption of EHRs and PHRs is low, healthcare providers recognize their value

Improving quality of care will drive adoption of consumer-driven healthcare technologies

Reasons to Purchase

Validate your market messaging and positioning in the healthcare market
Tailor your healthcare strategy to address specific pain points facing providers and payers
Compare market opportunities across geographies

DATAMONITOR VIEW: CATALYST; SUMMARY; METHODOLOGY
ANALYSIS: Consumer-driven healthcare is here and visibly impacting healthcare organizations; Although adoption of EHRs and PHRs is low, healthcare providers recongize their value
ACTIONS: Target patient-centric services and products; Stay in front of market trends as there is no room for error with your healthcare clients; Do not lose sight of your other target customer: the consumer
APPENDIX: Definitions; Extended methodology; Further reading; Ask the analyst
List of Figures: Figure 1: Most providers are feeling the impact of consumerism right now; Figure 2: Consumer-driven healthcare poses new challenges for providers; Figure 3: Personal Health Records (PHR) adoption is low but will grow over time; Figure 4: Personal health records are a top priority for healthcare organizations; Figure 5: Healthcare provider organizations are prioritizing their IT spending projects with consumerism in mind; Figure 6: Several obstacles must be addressed in order for EHRs to become mainstream; Figure 7: Integration is an important functionality of electronic health records both in North America and in Europe

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Helping Healthcare Organizations Compete in a Consumer-driven Environment (Customer Focus)

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