Customer Relationship Management Software Spending through 2012 in Insurance Western Europe (Databook)
Datamonitor
January 23, 2008 11 Pages - SKU: DDMN1684938
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Introduction
To capitalize on opportunities and to thwart competition, insurers must become customer centric. This need to refocus on the customer is driving demand for Customer Relationship Management (CRM) among Property & Casualty (P&C) and Life & Pension (L&P) insurers worldwide.
Scope
Segments CRM license and subscription spending by insurers by region and country Quantifies spending on CRM by insurer type
Highlights
According to Datamonitor projections, global CRM license sales will grow 9% annually through 2012, reaching $440 million. Within the Western Europe, Germany is the largest market, followed by the UK, France and Italy The fastest growing market in W. Europe is projected to be Norway
Reasons to Purchase
Understand the current and future direction of CRM spending in the insurance sector Compare opportunities across countries and insurer types.
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- Overview
- Catalyst
- Summary
- Methodology
- iNTRODUCTION
- Global Spending on CRM Licenses by Insurers, by Region, through 2012
- Western European Spending on CRM Licenses by Insurers, by Country, through 2012
- Western European Spending on CRM Licenses, by Insurer Type, through 2012
- APPENDIX
- Definitions
- Further reading
- Ask the analyst
- Datamonitor consulting
- Disclaimer
- TABLE OF FIGURES
- Figure 1: Global Spending on CRM Licenses by Insurers, by Region, through 2012 ($ millions)
- Figure 2: Western European Spending on CRM Licenses by Insurers, by Country, through 2012 ($ millions)
- Figure 3: Western European Spending on CRM Licenses, by Insurer Type, through 2012 ($ millions)
- TABLE OF TABLES
- Table 1: Global Spending on CRM Licenses by Insurers, by Region, through 2012 ($ millions)
- Table 2: Western European Spending on CRM Licenses by Insurers, by Country, through 2012 ($ millions)
- Table 3: Western European Spending on CRM Licenses by Insurers, by Country, through 2012 ($ millions)
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