BPO services sector in the Netherlands to 2013
Datamonitor
August 18, 2009 30 Pages - SKU: DFMN2426232
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Countries covered: Netherlands
Introduction
This databook provides insights into the business process outsourcing (BPO) services sector in the Netherlands.
Scope - This databook provides comprehensive and up-to-date information on the revenue opportunities within the BPO services market in the Netherlands
- The report also provides revenue breakdown for five BPO segments and 10 verticals from 2008 to 2013
Highlights
The BPO services sector in the Netherlands was valued at $3,585.2m in 2008. Growing at a CAGR of 5% between 2008 and 2013, this sector will reach a value of $4,579.3m by the end of the period. The BPO services sector derives its revenues via five segments; CRM BPO, F&A BPO, HR outsourcing, procurement BPO and vertical-specific BPO.
Valued at $1,579.5m in 2008, CRM BPO was the largest segment within the BPO sector. This segment is expected to grow at a rate of 5.2% over the 2008-13 period to reach a value of $2,037m. F&A BPO will be the fastest growing segment and is anticipated to record a CAGR of 7.7% between 2008 and 2013.
Reasons to Purchase- Develop business strategies by analyzing the spending patterns among various industries in the BPO services sector in the Netherlands
- Design effective marketing and sales strategies by identifying key and fast growth industries and BPO segments
- Make informed business decisions by understanding the overall spending trends in various segments within the BPO services sector in the Netherlands
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- OVERVIEW
- INTRODUCTION
- BPO SERVICES - OVERVIEW
- BPO services sector in the Netherlands, 2008-13
- BPO SERVICES - SPENDING BY VERTICAL
- Spending in energy and utilities vertical
- Spending in financial services vertical
- Spending in healthcare vertical
- Spending in life sciences vertical
- Spending in manufacturing vertical
- Spending in media and entertainment vertical
- Spending in public sector vertical
- Spending in retail, wholesale and distribution vertical
- Spending in telecommunications vertical
- Spending in travel, transportation, logistics and hospitality vertical
- APPENDIX
- Further reading
- How to contact experts in your industry
- Disclaimer
- LIST OF FIGURES
- Figure 1: BPO services sector forecast, the Netherlands, value by function ($m), 2008-13
- Figure 2: Energy and utilities vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Figure 3: Financial services vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Figure 4: Healthcare vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Figure 5: Life sciences vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Figure 6: Manufacturing vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Figure 7: Media and entertainment vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Figure 8: Public sector vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Figure 9: Retail, wholesale and distribution vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Figure 10: Telecommunications vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Figure 11: Travel, transportation, logistics and hospitality vertical, the Netherlands, spending on BPO services ($m), 2008-13
- LIST OF TABLES
- Table 1: BPO services - function definitions
- Table 2: Industry vertical definition
- Table 3: BPO services sector forecast, the Netherlands, value by function ($m), 2008-13
- Table 4: Energy and utilities vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Table 5: Financial services vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Table 6: Healthcare vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Table 7: Life sciences vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Table 8: Manufacturing vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Table 9: Media and entertainment vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Table 10: Public sector vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Table 11: Retail, wholesale and distribution vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Table 12: Telecommunications vertical, the Netherlands, spending on BPO services ($m), 2008-13
- Table 13: Travel, transportation, logistics and hospitality vertical, the Netherlands, spending on BPO services ($m), 2008-13
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