The IoT & M2M Digital Experience: A Review and Detailed Analysis of the Top U.S. Carriers in IoT & M2M
Compass Intelligence reviewed the business websites of 8+ MNO and MNVO companies that provide IoT and M2M based solutions, evaluated the online capabilities and offerings available. This 47 slide report provides the detailed scoring of the 4 Tier-1 U.S. mobile network operators: AT&T, Sprint, T-Mobile and Verizon Wireless. The report rates each operator in 7 different categories: website navigation, product pages, marketing messaging, knowledge center/learning, help & support, social currency and client interface. This report is authored by Heather Taylor, Sr. Analyst, Customer & Digital Experience Research track as part of our Customer & Digital Experience and M2M, IoT & Connected Devices Research Tracks.