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The UK Foodservice Operators' Business Sentiments and Spending Priorities 2012

Canadean Ltd
February 6, 2012
110 Pages - SKU: CANL6800472

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Countries covered: United Kingdom

Synopsis

This report is the result of an extensive survey drawn from Canadean's exclusive panel of leading foodservice industry companies. The opinions and forward looking statements of 241 industry executives have been captured in our in-depth survey, of which 53% represent Director and C-level respondents.
The geographical scope of the research is regional - drawing on the activity and expectations of leading industry players across the UK.
This report covers data and analysis on key customer demand drivers and satisfaction parameters, and identifies the major trends driving the foodservice industry.
In the report foodservice operators identify what suppliers need to do to maintain their business and the key actions being taken by industry players to overcome the leading business threats.
Key topics covered include media spend activity, capital expenditure priorities, pricing trends as well as threats and opportunities, revenue, profitability and footfall outlook among foodservice operators.
The report examines current practices and provides future expectations over the next 12 months and also contains the full survey results.

Summary

""The UK Foodservice Operators' Business Sentiments and Spending Priorities 2012"" is a new report by Canadean that provides the reader with a definitive analysis of the UK foodservice industry sentiments and explores how opportunities and demand are set to change in 2012. Furthermore, this report not only grants access to the opinions and strategies of business decision makers and competitors, but also examines their actions surrounding business priorities. The report also provides access to information categorized by sector and channels of operation. Additionally, the report contains revenue growth expectations of key stakeholders in the UK foodservice industry, important foodservice trends and capital expenditure priorities. The report also identifies leading business concerns of foodservice operators, important factors for supplier selection and marketing expenditure trends of foodservice operators over the next 12 months.

Scope

The report features the opinions of the UK foodservice industry respondents related to the following:

Revenue growth expectations
Profitability expectations
Customer footfall outlook by foodservice channel
Customer demand drivers by foodservice sector
Customer satisfaction parameters by foodservice sector
Prominent trends in food and beverage by profit and cost sector foodservice channels
Key price promotion activities, expected change in food and beverage prices and supplier selection criteria
Foodservice operators spending activity and recruitment activity
Anticipated changes in marketing expenditure
Sources for new product ideas and key marketing and promotional channels

Reasons To Buy

Drive revenues by understanding future product investment areas and marketing expenditure trends.
Identify the specific marketing approaches and pricing patterns your competitors are using to win business.
Better promote your business by aligning your capabilities and business practices with your customer's changing needs.
Secure stronger customer relationships by understanding the leading business concerns and changing strategies of other foodservice operators.
Understand customers' changing needs and align business strategies accordingly.
Uncover the business sentiment, key challenges and opportunities identified by foodservice operators in the industry.

Key Highlights

Overall, 30% of respondents from food service companies have witnessed at least some increase in customer footfall over the previous six months, whereas 35% expect to see an increase in footfall over the next six months.
A total of 65% of respondents from the profit sector consider seasonal updating of menu and drink options to be the most important driver for customer demand.
A total of 51% of respondents expect their companies to increase their marketing expenditure over the next 12 months.

1 Introduction: 1.1 What is this report about?; 1.2 Definitions; 1.3 Methodology; 1.4 Profile of survey respondents
2 Executive Summary
3 UK Foodservice Industry Channel Dynamics: 3.1 Revenue Growth Expectations; 3.2 Profitability Expectations in the UK Foodservice Industry; 3.3 Customer Footfall Outlook by UK Foodservice Channels; 3.4 Customer Demand Drivers in UK Foodservice Channels
4 The UK Foodservice Operators' Concerns and Trends: 4.1 Leading Business Concerns for Foodservice Operators in 2012; 4.2 Calorie Labelling Concerns in the UK Foodservice Industry; 4.3 Customer Satisfaction Parameters in the UK Foodservice Industry; 4.4 Trends in Food and Beverage Items and Services in UK Foodservice Channels
5 Promotions and Price Trends in the UK Foodservice Industry: 5.1 Key Price Promotion Activities in UK Foodservice Channels; 5.2 Expected Change in Food and Beverage Prices in the UK Foodservice Industry; 5.3 Supplier Selection Criteria in the UK Foodservice Industry; 5.4 UK Foodservice Industry Supplier Pricing Trends
6 UK Foodservice Operators' Spend Activity: 6.1 Expectations of Capital Expenditure in the UK Foodservice Industry; 6.2 Change in Expenditure on Products and Services in the UK Foodservice Industry; 6.3 Recruitment Activities in the UK Foodservice Industry 2012
7 Marketing Trends and Strategies in the UK Foodservice Industry: 7.1 Forecast Change in Marketing Expenditure; 7.2 Leading Sources for New Product Ideas in the UK Foodservice Industry; 7.3 Key Marketing and Promotional Channels in the UK Foodservice Industry
8 Appendix: 8.1 Survey Results - Closed Questions; 8.2 About Canadean; 8.3 Disclaimer
List of Tables: Table 1: Total UK Foodservice Industry Survey Respondents by Channel, 2011; Table 2: Operator Respondents by Job Role (%), 2011; Table 3: Operator Respondents by Company Turnover (%), 2011; Table 4: Revenue Growth Optimism in UK Profit Sector Foodservice Channels (%), 2011-2012; Table 5: Revenue Growth Optimism in UK Profit Sector Foodservice Channels by Company Turnover (%), 2011-2012; Table 6: Revenue Growth Optimism in UK Profit Sector Foodservice Channels by Senior Level Respondents (%), 2012; Table 7: Budget Growth Expectations in UK Cost Sector Foodservice Channels (%), 2011-2012; Table 8: Budget Growth Expectations in UK Cost Sector Foodservice Channels by Company Turnover (%), 2012; Table 9: Profitability Expectations in UK Profit Sector Foodservice Channels (%), 2011-2012; Table 10: Profitability Expectations in UK Profit Sector Foodservice Channels by Company Turnover (%), 2012; Table 11: Change in Profitability in UK Foodservice Channels by Customer Footfall (%), 2012; Table 12: Footfall Comparison in UK Accommodation Foodservice Channel (%), 2011-2012; Table 13: Footfall Comparison in UK Catering Foodservice Channel (%), 2011-2012; Table 14: Footfall Comparison in UK Pubs, Leisure and Travel Foodservice Channel (%), 2011-2012; Table 15: Footfall Comparison in UK Restaurants Foodservice Channel (%), 2011-2012; Table 16: Footfall Comparison in UK Workplace Foodservice Channel (%), 2011-2012; Table 17: Footfall Comparison in UK Education Foodservice Channel (%), 2011-2012; Table 18: Footfall Comparison in UK Other Cost Sector Foodservice Channels (%), 2011-2012; Table 19: Customer Demand Drivers in UK Profit Sector Foodservice Channels (%), 2012; Table 20: Customer Demand Drivers in UK Cost Sector Foodservice Channels (%), 2012; Table 21: Customer Demand Drivers in UK Foodservice Channels (%), 2012; Table 22: Leading Business Concerns in UK Foodservice Channels (%), 2011-2012; Table 23: Leading Business Concerns by UK Foodservice Channels (%), 2012; Table 24: Leading Business Concerns in UK Foodservice Channels by Company Turnover (%), 2012; Table 25: Calorie Labelling Concerns in UK Foodservice Channels (%), 2012; Table 26: Customer Satisfaction Parameters in UK Profit Sector Foodservice Channels (%), 2012; Table 27: Customer Satisfaction Parameters in UK Cost Sector Foodservice Channels (%), 2012; Table 28: Food and Beverage Trends by UK Profit Sector Foodservice Channels (%), 2012; Table 29: Food and Beverage Trends by UK Cost Sector Foodservice Channels (%), 2012; Table 30: Key Price Promotion Activities in UK Profit Sector Foodservice Channels (%), 2012; Table 31: Key Price Promotion Activities in UK Cost Sector Foodservice Channels (%), 2012; Table 32: Change in Food and Beverage Prices by UK Foodservice Sector (%), 2011-2012; Table 33: Change in Food and Beverage Prices by UK Foodservice Channels (%), 2012; Table 34: Change in Food and Beverage Prices in UK Foodservice Channels by Company Turnover (%), 2012; Table 35: Comparison of Supplier Selection Criteria by UK Profit and Cost Sector Foodservice Channels (%), 2011-2012; Table 36: Supplier Selection Criteria in UK Foodservice Channels (%), 2012; Table 37: Supplier Pricing Trends by UK Profit Sector Foodservice Channels (%), 2012; Table 38: Supplier Pricing Trends by UK Cost Sector Foodservice Channels (%), 2012; Table 39: Expectations of Capital Expenditure by UK Profit Sector Foodservice Channels (%), 2011; Table 40: Expectations of Capital Expenditure by UK Profit Sector Foodservice Channels (%), 2012; Table 41: Expectations of Capital Expenditure by UK Cost Sector Foodservice Channels (%), 2011; Table 42: Expectations of Capital Expenditure by UK Cost Sector Foodservice Channels (%), 2012; Table 43: Expectations of Capital Expenditure by UK Foodservice Channels (%), 2012; Table 44: Change in Expenditure on Products and Services: Accommodation (%), 2012; Table 45: Change in Expenditure on Products and Services: Caterers (%), 2012; Table 46: Change in Expenditure on Products and Services: Pubs, Leisure and Travel (%), 2012; Table 47: Change in Expenditure on Products and Services: Restaurants (%), 2012; Table 48: Change in Expenditure on Products and Services: Workplace (%), 2012; Table 49: Change in Expenditure on Products and Services: Education (%), 2012; Table 50: Change in Expenditure on Products and Services: Other Cost Sector (%), 2012; Table 51: Recruitment Activities in UK Profit and Cost Sector Foodservice Channels (%), 2011-2012; Table 52: Recruitment Activities in UK Foodservice Channels by Company Turnover (%), 2011; Table 53: Recruitment Activities in UK Foodservice Channels by Company Turnover (%), 2012; Table 54: Cumulative Change in Marketing Expenditure by UK Foodservice Channels (%), 2011; Table 55: Cumulative Change in Marketing Expenditure by Channel (%), 2012; Table 56: Leading Sources for New Product Ideas by UK Profit Sector Foodservice Channels (%), 2012; Table 57: Leading Sources for New Product Ideas by UK Cost Sector Foodservice Channels (%), 2012; Table 58: Survey Results - Closed Questions
List of Figures: Figure 1: Revenue Growth Optimism in UK Profit Sector Foodservice Channels (%), 2011; Figure 2: Revenue Growth Optimism in UK Profit Sector Foodservice Channels (%), 2012; Figure 3: Revenue Growth Optimism in UK Profit Sector Foodservice Channels by Company Turnover (%), 2012; Figure 4: Revenue Growth Optimism in UK Profit Sector Foodservice Channels by Senior Level Respondents (%), 2012; Figure 5: Budget Growth Expectations in UK Cost Sector Foodservice Channels (%), 2011-2012; Figure 6: Budget Growth Expectations in the UK Cost Sector Foodservice Channels by Company Turnover (%), 2012; Figure 7: Profitability Expectations in UK Profit Sector Foodservice Channels (%), 2011; Figure 8: Profitability Expectations in UK Profit Sector Foodservice Channels (%), 2012; Figure 9: Profitability Expectations in UK Profit Sector Foodservice Channels by Company Turnover (%), 2012; Figure 10: Footfall Comparison in UK Accommodation Foodservice Channel (%), 2011-2012; Figure 11: Footfall Comparison in UK Catering Foodservice Channel (%), 2011-2012; Figure 12: Footfall Comparison in UK Pubs, Leisure and Travel Foodservice Channel (%), 2011-2012; Figure 13: Footfall Comparison in UK Restaurants Foodservice Channel (%), 2011-2012; Figure 14: Footfall Comparison in UK Workplace Foodservice Channel (%), 2011-2012; Figure 15: Footfall Comparison in UK Education Foodservice Channel (%), 2011-2012; Figure 16: Footfall Comparison in UK Other Cost Sector Foodservice Channels (%), 2011-2012; Figure 17: Customer Demand Drivers in UK Profit Sector Foodservice Channels (%), 2012; Figure 18: Customer Demand Drivers in UK Cost Sector Foodservice Channels (%), 2012; Figure 19: Leading Business Concerns in UK Foodservice Channels (%), 2012; Figure 20: Calorie Labelling Concerns in UK Foodservice Channels (%), 2012; Figure 21: Customer Satisfaction Parameters in UK Profit Sector Foodservice Channels (%), 2012; Figure 22: Customer Satisfaction Parameters in UK Cost Sector Foodservice Channels (%), 2012; Figure 23: Customer Satisfaction Parameters across UK Foodservice Channels (%), 2012; Figure 24: Key Price Promotion Activities in UK Profit Sector Foodservice Channels (%), 2012; Figure 25: Key Price Promotion Activities in UK Cost Sector Foodservice Channels (%), 2012; Figure 26: Key Price Promotion Activities in UK Foodservice Channels (%), 2012; Figure 27: Change in Food and Beverage Prices by UK Foodservice Sector (%), 2012; Figure 28: Change in Food and Beverage Prices by UK Foodservice Channels (%), 2012; Figure 29: Change in Food and Beverage Prices in UK Foodservice Channels by Company Turnover (%), 2012; Figure 30: Comparison of Supplier Selection Criteria by UK Profit and Cost Sector Foodservice Channels (%), 2012; Figure 31: Supplier Pricing Trends by UK Profit Sector Foodservice Channels (%), 2012; Figure 32: Supplier Pricing Trends by UK Cost Sector Foodservice Channels (%), 2012; Figure 33: Expectations of Capital Expenditure by UK Profit Sector Foodservice Channels (%), 2012; Figure 34: Expectations of Capital Expenditure by UK Cost Sector Foodservice Channels (%), 2012; Figure 35: Expectations of Capital Expenditure by UK Foodservice Channels (%), 2012; Figure 36: Change in Expenditure on Products and Services: Accommodation (%), 2012; Figure 37: Change in Expenditure on Products and Services: Caterers (%), 2012; Figure 38: Change in Expenditure on Products and Services: Pubs, Leisure and Travel (%), 2012; Figure 39: Change in Expenditure on Products and Services: Restaurants (%), 2012; Figure 40: Change in Expenditure on Products and Services: Workplace (%), 2012; Figure 41: Change in Expenditure on Products and Services: Education (%), 2012; Figure 42: Change in Expenditure on Products and Services: Other Cost Sector (%), 2012; Figure 43: Recruitment Activities in UK Profit and Cost Sector Foodservice Channels (%), 2011-2012; Figure 44: Recruitment Activities in UK Foodservice Channels by Company Turnover (%), 2012; Figure 45: Cumulative Change in Marketing Expenditure by UK Foodservice Channels (%), 2012; Figure 46: Leading Sources for New Product Ideas by UK Profit Sector Foodservice Channels (%), 2012; Figure 47: Leading Sources for New Product Ideas by UK Cost Sector Foodservice Channels (%), 2012; Figure 48: Leading Sources for New Product Ideas by UK Foodservice Channels (% ), 2012; Figure 49: Key Promotional Channels in UK Profit Sector Foodservice Channels (%), 2011-2012; Figure 50: Key Promotional Channels in UK Cost Sector Foodservice Channels (%), 2011-2012

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The UK Foodservice Operators' Business Sentiments and Spending Priorities 2012

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