Enterprise Communications: Improving Productivity and Collaboration Through a Unified PlatformButler GroupFebruary 1, 2010 240 Pages - SKU: BTL2616116 |
The demand for increased flexibility from an organisation’s IT capability is creating new challenges for IT infrastructure management. Much of this new demand is coming from the changing nature of operating in an increasingly interconnected global market, where an organisation’s performance is influenced by events that are mostly outside its direct control. The consequence of this new business environment is that organisational success is now a factor of the speed with which it responds to market conditions; and therefore, by implication, the speed with which it can adapt to any new environment. The role of technology is adding to these challenges by creating tensions between the structures that exist with organisations today, as well as creating tensions within the IT departmental structure. These forces are demonstrating the need for IT to reconsider its role in the organisation, and just as importantly, for the organisation to consider how it wants to embrace technology, and what role technology has in its core activities. In other words is IT a strategic capability or a merely a support function?- This Report reveals:
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Related Markets
- E-Commerce & IT Outsourcing
- IT Services
- Software & Services
- Enterprise Computing
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