The Value Algorithm for Maximising your Skills Mix

Black Book of Outsourcing
July 13, 2010
25 Pages - SKU: BBDM2768661
License type:
Introduction

The Value Algorithm provides a way for clients to look beyond the initial price point and ensures that they are getting the best value out of their professional services relationships, be they on a long-term outsourced basis or for short-term consulting project engagements.

Scope
  • Provides the foundation for understanding how to pull the value algorithm levers to ensure the best performance from their engagements.
  • This report focuses on four issues of the value algorithm: offshore balance, mix of seniority, productivity and how to pay.
Highlights

In-house teams invariably have very senior and experienced staff performing some fairly basic tasks alongside the deployment of the high-end skills that justify their relative employment costs. Through effective knowledge capture, resource pooling and resource planning, service providers should be expected to re-balance the skills mix over time.

Offshore outsourcing, as with all long-term relationships, is a journey on which both client and vendor go together. Many will never reach the endpoint intended, and several will see the endpoint change before they get there, requiring continuous re-evaluation and collaboration to keep the relationship and delivery model evolving.

Reasons to Purchase
  • The Value Algorithm provides he foundation for getting more value, and better performance out of outsourced relationships.
  • Provides examples of how best to shift the mixture of offshore/onshore roles, and mix of senior and junior roles to save more money.