Information Overload and The Cost of Not Paying Attention - Report Bundle

Basex
September 1, 2005
SKU: BSX1489793
License type:
This bundle consists of the following two reports at a reduced price.

Information Overload Report
Published 3/1/2007
31 Pages


Information is the new currency of our society yet workers are drowning in information. A typical worker gets 200 e-mails, dozens of instant messages, multiple phone calls (office phone and mobile phone), and several text messages, not to mention the vast amount of content that he/she has to contend with.

Information overload has become a significant problem for companies of all sizes, with some large organizations losing billions of dollars each year in lower productivity and hampered innovation. Interruptions alone cost companies in the U.S. $650 billion per year.

It's not just a case of too much e-mail, too many interruptions, too many projects, and too much content. It's all these things clashing -- sometimes like an orchestra without a conductor.

This report looks at strategies companies can use to cope with information overload, including ten tips designed to ease the burden immediately.

"It's not unlike the game of Tetris, where the goal is to keep the blocks from piling up. You barely align one and another is ready to take its place."

The Cost of Not Paying Attention: How Interruptions Impact Knowledge Worker Productivity Report
Published 9/1/2005
21 Pages


Unnecessary interruptions cost U.S. businesses $588 billion per year according to research conducted Basex. Such interruptions come from many sources, including instant messaging, spam e-mail, telephone calls, and the Web.

"The Cost of Not Paying Attention: How Interruptions Impact Knowledge Worker Productivity" is the first in-depth look at a problem that results in 28 billion lost man-hours per annum in the United States. Technology promised to make workers more efficient, but it has the potential to cost companies billions unnecessarily. Basex surveyed over 1000 executives and knowledge workers to find out how interruptions impact their work and what they do to counter the impact of unnecessary interruptions.

Managers need to recognize that 28 percent of each knowledge or information worker's day may be wasted due to unnecessary interruptions such as instant messaging, spam e-mail, telephone calls and the Web. Nothing has been more disruptive or costly to business, but there are many things that companies can do to minimize the costs. This includes training knowledge workers to prioritize work at hand, providing them with the discretion to turn off technology or separate themselves from technology to do work.

These publications will be delivered in a zip file.