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Auriemma Consulting Group

Cardbeat® is a syndicated market research tracking study that provides insights into how consumer perceptions impact the payments industry, including credit card acquisition and usage. Cardbeat provides subscribers with up-to-date, reliable data about what consumers are thinking, how they behave and what motivates them. Subscribers are able to suggest new survey topics, and the service is designed to accommodate new questions on short notice. Subscribers can observe changes and trends in the market beyond their own customer bases. Cardbeat, in its 15th year of publication, is regarded as a leading market research report. It is published monthly in the US and quarterly in the UK by the Auriemma Consulting Group.

List of reports from Auriemma Consulting Group

2010 Holiday/Gift Spending 10/30/2010 \| published by: Auriemma Consulting Group ... consumers’ borrowing habits in order to understand the current mindset of the borrower. In 2010, the credit crunch caused concern that borrowers will change loan preferences and repayment habits. This report also looks at the ... \| more... Search inside this report	$1,000.00
Rewards Expiration & Redemption 3/31/2010 \| published by: Auriemma Consulting Group ... to use the card frequently. There is a segment of the population that is highly motivated by rewards and, in many cases, have signed up for multiple rewards cards. These programs became an expected benefit ... \| more... Search inside this report	$3,500.00
Credit Card Crunch 2/26/2010 \| published by: Auriemma Consulting Group ... have placed pressures on the average consumer. In this issue, we re-examine how this credit crisis affects consumers currently, how their spending and credit usage habits have changed, and ways in which they are preparing ... \| more... Search inside this report	$2,000.00
Identity Theft 1/29/2010 \| published by: Auriemma Consulting Group ... “freeze” laws and identity theft protection bills that require institutions to notify consumers when their personal information has been compromised. In the light of several well-publicized data security breaches at vendors in the past year, ... \| more... Search inside this report	$2,000.00
Credit Card Benefits 12/30/2009 \| published by: Auriemma Consulting Group ... element of a card’s value proposition. Often these types of benefits are offered on all cards of a particular issuer or they may be specific to a particular platform (i.e., the premium cards offered by ... \| more... Search inside this report	$2,000.00
Borrowing Habits/Repayment Hierarchy/Payment Behavior: US vs. UK 11/30/2009 \| published by: Auriemma Consulting Group ... to time, in order to support a lifestyle and security that is meaningful to us, we borrow assets. In World War I, Wilson “borrowed” from the American people by raising billions in issuing Liberty Bonds. ... \| more... Search inside this report	$2,000.00
Holiday Spending and Gift Cards 10/30/2009 \| published by: Auriemma Consulting Group ... the 10-year average of 3.39% holiday season growth, the decline is not expected to be as dramatic as last year’s 3.4% drop in holiday retail sales. The months for holiday spending on credit cards are ... \| more... Search inside this report	$2,000.00
Rewards Program Valuation and Contribution Toward Credit Card Company Profits 9/30/2009 \| published by: Auriemma Consulting Group ... segment of the population that is highly motivated by rewards and, in many cases, have signed up for multiple rewards cards. These programs became an expected benefit of credit cards to these consumers. Recession and ... \| more... Search inside this report	$2,000.00
Credit Cards vs. Debit Cards 8/28/2009 \| published by: Auriemma Consulting Group ... the growing use of plastic by consumers. Credit and debit card purchases of retail goods and services vaulted past cash and checks in 2003. The growth in debit card volume has been accelerated by the ... \| more... Search inside this report	$2,000.00
Consumer Reactions to Current and Upcoming Credit Card Practices 7/27/2009 \| published by: Auriemma Consulting Group ... to reexamine some of their pricing and services, we were interested in finding out how consumers would react to some hypothetical changes to their credit card accounts. In this study, we examine what credit card ... \| more... Search inside this report	$2,000.00
Customer Relationship Building 6/27/2009 \| published by: Auriemma Consulting Group ... has slowed or stopped; therefore, marketing activity has been heavily focused on fighting for or maintaining market share. Today, there is greater competition than ever before, and non-bank financial service companies have the ability to ... \| more... Search inside this report	$2,000.00
Recurring Payments 5/27/2009 \| published by: Auriemma Consulting Group ... as an incentive for consumers to manage their financial obligations and pay down their balances. In this issue of Cardbeat, we re-examine consumers’ opinions of recurring payment programs, in general, as well as consumers’ attitudes ... \| more... Search inside this report	$2,000.00
Credit Card Online Account Servicing 4/30/2009 \| published by: Auriemma Consulting Group ... monitoring transactions, checking a balance, making a payment, or disputing a charge. In an effort to drive more customers to the web to service their credit card accounts (and reduce the significant costs of managing ... \| more... Search inside this report	$2,000.00
Card Activation 3/30/2009 \| published by: Auriemma Consulting Group ... how long it takes them to activate a card and what method they use to activate it. In this survey, respondents were told that the terms “activate” or “activated” referred to the authorization of a ... \| more... Search inside this report	$2,000.00
Rewards Credit Cards for Airline Cards 1/27/2009 \| published by: Auriemma Consulting Group ... Rewards Cards 2e. Airline-Specific Behavior 2f. Opinion of Airline Credit Cards 2g. Reasons to Apply for an Airline Credit Card 2h. Optimal Structure for Airline Credit Cards 2i. The Future of Airline Frequent Flyer Programs ... \| more... Search inside this report	$2,000.00
Internet Acquisitions 12/27/2008 \| published by: Auriemma Consulting Group ... incidence of internet-sourced acquisitions, perceived trustworthiness and security, and the drivers of the decision to acquire a new credit card through one of these channels instead of through a more traditional channel like direct mail. \| more... Search inside this report	$1,750.00
Business Expenses on a Personal Card 11/27/2008 \| published by: Auriemma Consulting Group ... to make business-related purchases. Encouraging consumers to make these types of purchases is a win-win for lenders; not only are spend volumes (and associated interchange revenues) higher, but the risk of these purchases going unpaid ... \| more... Search inside this report	$1,750.00
Fee Services and Effects of Network Conversion 10/27/2008 \| published by: Auriemma Consulting Group ... financial products (i.e., personal loans, insurance and additional credit cards), to products with little financial relevance (i.e., magazine subscriptions, membership in clubs and pen sets). In this report, we will examine consumer attitudes toward additional ... \| more... Search inside this report	$1,750.00
Credit Card Account Benefits 8/27/2008 \| published by: Auriemma Consulting Group ... MasterCard or Visa, though other times these benefits are offered directly through the issuer. Additionally, not all cards (or issuers) feature all of the benefits analyzed in this report, nor is the list of benefits ... \| more... Search inside this report	$1,750.00
Borrowing Habits 7/27/2008 \| published by: Auriemma Consulting Group ... to time, in order to support a lifestyle and security that is meaningful to us, we borrow assets. In World War I, Wilson “borrowed” from the American people by raising billions in issuing Liberty Bonds. ... \| more... Search inside this report	$1,750.00
PIN vs. Signature Authorization 6/27/2008 \| published by: Auriemma Consulting Group ... Teller Machine (ATM)—unmanned, automated, and, most importantly, cost effective. Interestingly, an early prototype of the ATM used 6-digit Personal Identification Numbers (PIN)—Mr. Shepherd-Baron’s research led him to conclude that a 6-digit PIN was both secure ... \| more... Search inside this report	$1,750.00
Mobile Banking 5/27/2008 \| published by: Auriemma Consulting Group ... online advertisements. More recently, Citibank has also launched a mobile banking-centric set of ads. Both of these marketing campaigns were introduced to encourage customers to use mobile banking functionality, clearly identifying the technology as a ... \| more... Search inside this report	$1,750.00
Alternate Payment Methods 4/27/2008 \| published by: Auriemma Consulting Group ... a large part of consumers’ wallets year round. Alternate payment providers intend to grab a portion of the online payment market share as the prevalence of the online shopper grows. We hope to provide insight ... \| more... Search inside this report	$1,750.00
Acquisition Channels 3/27/2008 \| published by: Auriemma Consulting Group ... Channels. Previously, we addressed this topic in the January 2007 issue. We are proud to present additional findings, which address how consumer opinion of this topic has changed in the U.S. over the last year. \| more... Search inside this report	$1,750.00
Consumer Valuation of Rewards Programs 1/1/2008 \| published by: Auriemma Consulting Group ... cash rebate program from a list of three), and across rewards genres (i.e., select the most valuable rewards program from a list of three different rewards types). We addressed this topic back in 2006 and ... \| more... Search inside this report	$1,750.00

Auriemma Consulting Group

List of reports from Auriemma Consulting Group

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