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- Overview and Methodologyp. 9 Executive Summaryp.
- 1.History of the US Wholesale Industry
- 2.Trends and Influences Driving the Market
- i.Continued growth in IP Demand
- ii.Economy
- iii.Consolidation
- iv.Regulation
- v.Emerging Wholesale Productsp.
- vi.Pricing and Capacity
- 3.Respondent Characteristics and Expectations
- i.Geographic Origin and Presence
- ii.Respondent Title and Influencep.
- iii.Respondent Business Model
- iv.Product Penetration
- v.Contract Length
- vi.Transport Spend by Line Speed
- vii.Transport Spend by PoP
- viii.Switchless vs. Facilities-based Carriers
- ix.Expected OC Price Decreasep.
- 4.Drivers of Purchase/Customer Priorities
- i.Drivers of Purchase: 2008 and 2009
- ii.Drivers of purchase by Customer Type and Spending
- 5.Revenue Forecast by Products
- i.Wholesale Circuit-Switched Voice
- ii.Wholesale Transport
- iii.ATM/Frame Relay
- iv.Wholesale IP
- 7.Customer Ratings: Summary and Analysis
- i.Operations and Product Definitions
- ii.Response Distribution
- iii.Total Operations Leaders
- iv.2008 and 2009 Overall Carrier Ratings
- v.2008 and 2009 Ratings by Operation and Product
- vi.Ratings by Respondent Characteristics
- 6.Carrier Ratings: Operations
- i.Domestic Wholesale Brand
- ii.Domestic Wholesale Sales Reps
- iii.Domestic Wholesale Provisioning
- iv.Wholesale Network Performance
- v.Domestic Wholesale Billing
- vi.Domestic Wholesale Customer Service
- 7.Carrier Ratings: Domestic Wholesale Products
- i.Voice Products
- ii.Data Products
- 8.Carrier Case Studies
- i.AT&Tp. 126v. Sprint
- ii.Global Crossingp. 129vi. Verizon
- iii.Level 3p. 132vii. XO
- iv.Qwest
- 9.Conclusions
- 10.Glossary
- Table of Figures
- 1.North America (U.S. & Canada) IP Traffic: 2006 -2012e
- 2.U.S. High-Speed Cable Subscribers 2005 -2013ep.
- 3.U.S. VoIP Subscribers: 2005 -2013e
- 4.Summary of U.S. Wholesale IP Revenue and Other Revenue: 2006-2013e
- 5.Consumer Confidence Index: 2000-2009p.
- 6.Total Real U.S. GDP and Year-over-Year Growth by Year: 4Q04-4Q08
- 7.Total U.S. Employment and Year-over-Year Growth: 2004-2008e
- 8.Three Indices: Dow Jones Industrial Average, NASDAQ Composite, S&P 500 and IYZ Index
- 9.U.S. Online Video Properties by Videos Viewed
- 10.Total Interstate Per Minute Access and Terminating Charges: 1998-2008
- 11.Respondent’s Title
- 12.Respondent’s Influence in Purchase Decisions
- 13.Respondent’s Business
- 14.Primary Business Model
- 15.Monthly Wholesale Spend by Primary Business Model
- 16.Monthly Wholesale Spending
- 17.Products Penetration
- 18.Average Contract Lengths by Primary Business Model (in months)
- 19.Contract Length Distribution: 2008 vs. 2009
- 20.Average Contract Length
- 21.Local Transport Spending by Line Speed and Primary Business Model
- 22.Long Haul Transport Spending by Line Speed and Primary Business Model
- 23.Expected 12-Month Change in Spending by Product
- 24.Expected 12-Month Change in Spending by Product and Monthly Spending
- 25.Percentage of Spending by PoPs and Primary Business Model
- 26.Percentage Spend by PoPs: 2008 vs. 2009
- 27.Expected Spending Change by Po.
- 28.Expected Spending Change by PoP and Primary Business Model
- 29.Switchless vs. Facilities-Based: 2007-2009
- 30.Expected Price Decrease for OC Lines over 2009
- 31.Drivers of Purchase
- 32.Drivers: Industry vs. Cable/Content/ISP
- 33.Drivers: Industry vs. CLEC
- 34.Drivers: Industry vs. ILEC
- 35.Drivers: Industry vs. IXC
- 36.Drivers: Industry vs. Reseller/Agent/Integrator
- 37.Drivers: Industry vs. Wireless
- 38.Drivers by Monthly Spending
- 39.Drivers: Switchless vs. Facilities-Based
- 40.2007 Wireline Revenue Break
- 41.Wholesale Long Distance Circuit-Switched Voice Revenue 2006-2013e
- 42.Wholesale Long Haul Private Line Revenue 2006-2013e
- 43.Long Haul Wholesale ATM and Frame Relay Revenue 2006-2013e
- 44.Wholesale IP and Other Revenue 2006-2013e
- 45.Rating Distribution
- 46.Operations Average
- 47.Domestic Wholesale Operations Scores 2008 and 2009
- 48.Domestic Wholesale Product Quality Scores 2008 and 2009
- 49.Domestic Wholesale Product Price Scores 2008 and 2009
- 50.Domestic Wholesale Operations Ratings 2008 and 2
- 51.Domestic Wholesale Voice Product Quality Ratings Average 2008 and 2009
- 52.Domestic Wholesale Data Product Quality Ratings Average 2008 and 2009
- 53.Domestic Wholesale Voice Product Price Ratings Average 2008 and 2009
- 54.Domestic Wholesale Data Product Price Ratings Average 2008 and 2009
- 55.Operation Average Ratings Given by Primary Business Type
- 56.Operation Average Ratings Given by Respondent Location
- 57.Operations Average by Monthly Spending Level
- 58.Operations Score Distribution by Monthly Spending Level
- 59.Domestic Wholesale Brand
- 60.Domestic Wholesale Sales Reps
- 61.Domestic Wholesale Provisioning
- 62.Wholesale Network Performance
- 63.Domestic Wholesale Billing
- 64.Domestic Wholesale Customer Service
- 65.Domestic Wholesale Voice Quality
- 66.Domestic Wholesale Voice Price
- 67.800 Termination Quality
- 68.800 Termination Price
- 69.Outbound (+1) Quality
- 70.Outbound (+1) Price
- 71.VoIP Termination Quality
- 72.VoIP Termination Price
- 73.VoIP Interconnection Quality
- 74.VoIP Interconnection Price
- 75.Domestic Wholesale Data Quality
- 76.Domestic Wholesale Data Price
- 77.Internet Access/DIA Quality
- 78.Internet Access/DIA Price
- 79.Long Haul Packet Quality
- 80.Long Haul Packet Price
- 81.Private Line Speed DSn Quality
- 82.Private Line Speed DSn Price
- 83.Private Line Speed OCn Quality
- 84.Private Line Speed OCn Price
- 85.Inter-City Ethernet Quality
- 86.Inter-City Ethernet Price
- 87.Inter-City Wavelength Quality
- 88.Inter-City Wavelength Price
- 89.IP-Based WAN/ IP VPN Quality
- 90.IP-Based WAN/ IP VPN Price
- 91.AT&T Year in Review
- 92.AT&T Network Mapp.
- 93.Global Crossing Year in Review
- 94.Global Crossing Network Map/Geographic Location
- 95.Level 3 Year in Review
- 96.Level 3 Network Mapp.
- 97.Qwest Year in Review
- 98.Qwest Fiber Networkp.
- 99.Qwest IP/MPLS Network
- 100.Qwest ATM/Frame and Qwave Network
- 101.Sprint Year in Review
- 102.Sprint Global IP Network
- 103.Verizon Year in Reviewp.
- 104.Verizon Global Network Mapp.
- 105.XO Year in Review
- 106.XO Global Network Mapp.
- 126.Industry Operations Summary: 2008 vs. 2009
- 127.Price Ratings: 2008 vs. 2009
- 128.Products Penetration and Expected Spending Change
- 129.Private Line Speed OCn Ratings
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