| Policies, procedures and information needed to meet many accreditation and certification visit standards, decrease medical liability risk and improve patient care. Consents for Care chapter with example consent forms. AHRQ resources. References and resources.
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- Preface
- Quotable Quotes
- Introduction and definitions; JCAHO sentinel events
- Practices to improve patient safety - examples
- JC Home Care Patient Safety Goals
- JC Ambulatory Care Patient Safety Goals
- Risk defined
- Risks related to “managed care”
- Risk Management, Safety and Infection Control: Master Policy
- Common problem examples with solutions
- Smart Cards
- JC Standards; Patient Safety Rules
- Health Care Provider Errors; Types of Errors
- Facilities and Environment - Policy
- Clinical Indicators to Monitor
- Needle Sticks - ‘Sharps’
- CPR Training Policy example
- Malpractice avoidance
- Avoiding Back Injuries
- Tracking Significant Abnormal Diagnostic Results
- Telephone Communications
- Facility Disaster Plans
- Bomb Threat Emergency
- Earthquake Safety
- Electrical Emergency
- Fires ØFire Emergencies ØFire Safety Procedures ØFire Prevention
- Patient Identification
- Color Codes - Charts, Wristbands
- Medical Errors/Injuries
- Identifying medical errors;
- Medical error rates;
- Disruptive physicians and other providers
- Medication management - error prevention
- Medication reconciliation
- Laboratory Reports - failure to review and act on results
- Hazardous Materials
- Radiation Safety
- Mass Casualty Management (OSHA)
- Office Emergency Equipment, Medications, Supplies
- Risk Manager/Patient Relations
- Transitions of care, Handoffs, checklists
- Identity theft prevention - FTC requirements
- Incident Reports
- State reports required for adverse events
- Incident Report Severity Codes
- Patient complaints (unsolicited) - relationship to malpractice risk
- Patient Concern Form
- Safety Standards, PacifiCare of California
- Risk Management/Patient Compliance
- Suspicious Packages - Response Guide (CDC)
- Staff Safety
- Credentials for Safety Officers
- Letters confirming employment history - omissions lead to lawsuits
- Consents for Care and Treatment
- Capacity to consent
- Informed consent policy
- Development process for consent forms
- Brochure for patients
- Procedures requiring informed consent with example consents
- Obtaining Informed Consent
- Refusal of treatment form
- Procedure consent form
- AMA Policy and Procedure, Release Form
- Interpreter’s Statement
- HIV testing - consent and payment procedures
- Consent for immunizations
- Consent for photography during a surgical procedure
- General Consent for surgery, anesthetics and other services
- Hysterectomy consent
- Acknowledgement for Hysterectomy Information (Medicaid requirement)
- Consent for sterilization form
- Prostate Needle Biopsy consent form
- Rubber band ligation, hemorrhoids
- Telemedicine consent form
- DNR/withholding of treatment order form
- Gastroscopy - information sheet and consent
- Placement of Percutaneous Endoscopic Gastrostomy Tubes (PEGs)
- Phase I Oncology Treatment Trial Consents
- Report of Occurrence - Form
- References and resources
- AHRQ Evidence report/technology assessment #43: Making Health Care Safer . A Critical Analysis of Patient Safety Practices. excerpts
- References
- Resources
- 10+ Most Underutilized ‘Best Practices’
- ASC safety checklists - links
- N-95 respirator masks to prevent viral inhalation
- Wrong Site Surgery
- Wrong Patient Surgery
- New York State Health Dept. - Pre-Operative Protocols to Enhance Safe Surgical Care
- AHRQ Patient Fact Sheet: 20 Tips to Help Prevent Medical Errors
- Home safety inspections
- Personal Protective Equipment
- Surgical safety checklist
- Glossary of terms
- Web sites
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