This market covers the provision of fulfilment services to internet retailers in the UK. It includes both pure play on-line retailers and traditional store-based retailers which also have an online presence – increasingly this is all major retailers.
It does not include fulfilment of digital products such as software or music via electronic downloads.
We quantify the market size, historical growth rates, while reviewing key factors behind these figures.
We also carry out an in-depth analysis of the relevant drivers of industry growth – including the macroeconomic environment, e-commerce volumes – for both domestic and international orders – and e-fulfilment price and volume trends. It sets out historical trends and available forecasts.
Our forecast for industry growth is based on this our market model which has been constructed based on our analysis of trends and growth drivers and using assumptions based on market evidence and discussed in the report.
Why is this report interesting?
As internet shopping continues to grow, so the fulfilment of its orders continues to be a growth market – in contrast to the maturity of many areas of the logistics industry.
Key drivers include:
Ongoing growth in internet penetration and consumer acceptance of / enthusiasm for shopping online.
The internationalisation of internet shopping.
Innovations on the part of internet retailers, fulfilment providers and their transport partners – including click and collect, SMS notifications and development of chains of parcel shops and secure locker banks.
Who is it useful for?
The report is intended for:
Operators of e-fulfilment and general logistics businesses
Retailers who sell via the internet
Investors in these businesses
Potential new entrants to the e-fulfilment market
Market regulators and policymakers
Banks, analysts, consultants and other parties with interests in the sector