UK Consumer Debt Collection: market insight report

In this report we review the UK consumer debt collection industry. We quantify the market size and historical growth rates while reviewing key factors behind these figures and exploring drivers of profitability.

We also carry out an in-depth analysis of the relevant drivers of industry growth – in particular relevant economic and market indicators such as total consumer borrowings, unemployment levels, debt write-off rates, collections rates and levels of personal insolvencies. Our analysis of historical trends and forecasts is anchored in this information.

While many reports on the industry contain data and description, a critical objective for us in writing this report has been to prioritise our insights and conclusions

Why is it useful?

• Debt collection is a significant UK industry which has seen its fortunes vary dramatically in response to the economic environment
• We believe that, in order for those involved in the market to make the best decisions in this complex and changing environment, they need to have access to the best information and understanding of the trends and drivers. The aim of this report is to provide this.
• It is intended for debt collection agencies themselves as well as investors, banks, analysts, consultants and other parties with interests in the sector.

What are the sources and methodology?

This report is based on

• Publicly available data including company annual reports, websites, press releases and government statistics
• Interviews with senior-level contacts in the market
• In-depth analysis of the macroeconomic environment and other relevant market drivers
• Information from these sources has been synthesised and presented clearly and concisely with extensive use of charts and tables to illuminate points and support conclusions