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- Executive Summary
- Survey Findings
- Methodology+Definitions
- SURVEY FINDINGS
- Company sales 2011 versus 2010
- Company sales projection 2012 versus 2011
- Small business owners’ perception of the U.S. economy
- Trend in perception of the U.S. economy
- SMB owners’ perception of the best way to deliver marketing messages
- SMB owners’ perception of marketing statements
- SMB owners’ perception of the best way to attract new customers
- Percentage of SMBs that have a website
- Freshness of SMB website content
- Small business website marketing functions
- Projected 2012 spending for online marketing, by type
- Factors considered when using online and mobile marketing
- Projected 2012 spending on social media, overall
- Obstacles to social networking use
- SMB owners’ perception of social media
- Level of perceived benefit of social networks by network
- Benefits of social networking
- Projected 2012 spending for content marketing, by type
- Projected 2012 spending for other marketing, by type
- Percentage that spent more than $1000 on advertising in the past 12 months
- Reasons small business owners do not advertise
- How SMB owners determine advertising spending
- What influences small business advertising
- Why SMB owners advertise
- Projected more or less advertising spending in 2012
- Projected more or less advertising spending in 2012, segmented by media type
- SMB owners’ perception of the effectiveness of advertising
- Ways the small business owner determines if advertising works
- Perceived effectiveness of advertising media, by type
- SMB usage of Daily Deals and methods of delivering deals
- SMB owners’ agreement with statements about Daily Deals
- Frustrations about buying advertising
- SMB owners’ agreement with statements about advertising
- Important attributes in an advertising sales representative
- Best time of day for SMBs to talk to marketing/advertising salespeople
- Best days of the week for SMBs to talk to marketing/advertising salespeople
- Most convenient meal over which to conduct business
- Types of mobile phones used by SMB decision makers
- Percentage of respondents who answer email/use Internet for business at night
- Activities that SMB decision makers have done in the past 12 months
- Leisure activities that SMB decision makers enjoy
- Exercise or sport that SMB decision makers enjoy doing/playing
- Clubs/groups to which SMB decision makers belong
- How SMB decision makers see themselves
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