ASTA

... Service Fee report assists both corporate and leisure agencies in benchmarking their service fees. The report looks at trends in fees charged, how fees are collected, and how much revenue is related to service fees.  |  more...

... not yet complete based on the survey data. To survive the downturn, many agencies decreased costs by reducing their greatest overhead expense, employees. In 2010, agencies began hiring again and increased their employment of full ...  |  more...

... GDS usage from how travel agencies book travel to how they negotiate their GDS contract.  Agencies evaluating their current GDS contracts and industry suppliers wanting to understand GDS usage better will find this report essential.  |  more...

... supplier’s reputation and quality of their product. Satisfying their client base is the most important goal for a travel agency. Therefore, suppliers that provide communication, education, and quality products have a greater chance of increasing ...  |  more...