Mobile Coupons: Market Analysis and Forecasts


January 1, 2012
79 Pages - SKU: CCEQ3807880
License type:
As newspaper readership declines and consumers increasingly look online for savings, digital coupons are gaining significant momentum. Digital coupons represent the fastest growing segment of the coupon industry, and accounted for 10% of all coupons redeemed, up from 1% in 2006. In 2011, the market for online coupons is expected to reach $5 billion, with mobile just 15% of the overall online market. However, ARCchart expects mobile's share of the digital coupon market to steadily grow over the coming years, reaching revenues of $9 billion by 2016.

There are a number of reasons for engaging in a mobile coupon campaign including: increased repeat purchase, increased product awareness, introduction of a new product, selling excess stock inventory, targeting specific demographics, trading-up consumers, and responding to competitive changes in the market. This study provides an analysis of the global mobile coupon market.

Topics of coverage include:
  • What is a mobile coupon/voucher?
  • The Groupon affect
  • The mobile coupon value proposition
  • Industry ecosystem
  • Profiles of the key coupon players
  • Business models
  • Recent M&A activity
  • Distribution and redemption technologies
  • Case studies of selected mobile coupon campaigns
  • Global and regional marketing sizes and forecasts


A. INTRODUCTION
A.1 | How Do Mobile Vouchers Work
A.2 | The Mobile Voucher Value Proposition
Drives In-store Sale
Saves Printing
Measurability
Proximity Marketin
Allows Retailers to Test Mobile Commerce
Broad Appeal
Recession Leads to Bargain Hunter
Cost Effectiveness
Appeals to a Key Demographic
A.3 | Business Models
| Types of Mobile Coupons
| Coupon Aggregator Model
B. GROUP BUYING & COUPONING COMPANIE
B.1 | Daily Deals
Signs of Saturatio
B.2 | The Groupon Affec
B.3 | LivingSocial Goes Mobile
B.4 | SavingStar Replicates the Newsprint Coupons
B.5 | Coupons.com Targets Social Medi
Mobile Coupons: Market Analysis and Foreca
C. MOBILISING COUPONS
C.1 | ‘Groupon Now’ Given Prominence by Groupon
C.2 | Smartphones Open the Door
C.3 | Strong Consumer Support & Awareness
Preference for Mobile Interaction
High Awareness of Mobile Apps
Privacy
D. MOBILE COUPON MARKET STRUCTURE
D.1 | Value Chain
| Enabler
| Distributio
Carrier Involvement
Non-Carrier Involvemen
| Consumptio
D.2 | Competitive Pressures
| Direct to Consume
| The Amazon Challeng
D.3 | Mobile Operator Positioning
| Mobile Operators Fight Bac
Telenor and PayEx form Valuecode
| Churn Reduction
O2
Vodafon
Telefonica
Verizon
D.4 | Google Attacks the Coupon Marke
| Google's Favourite Places Program
| Google Wallet
D.5 | Social Networking Companie
| FourSquar
| Facebook
D.6 | Newspapers & Print Advertisers Attempt Move to Mobil
| iCircula
E. MARKET TRENDS
E.1 | Coupon Saturation Leading to Consumer Apath
E.2 | Coupon Ninjas
E.3 | Mobile Wallet
E.4 | Merchant-specific Mobile App
E.5 | Time and Location-Based Strategies
E.6 | Improvement in Phone Cameras
E.7 | Near Field Communication
E.8 | Better Analytics
E.9 | Market Limitations
Limited Mobile Coupon Reac
Limited Coupon-Ready Audience
Challenge of Replicating Traditional Coupons
Costs to Scal
Potential to Slow Checkout Process
Lack of Standard
Over-Saturation
F. M&A ACTIVIT
2Ergo Acquires ActiveMedia Group (Nov 2009)
Amazon Invests $175 million In LivingSocial (Dec 2010
Qype Acquires Cooldeals (Mar 2011)
nSphere Acquires Peekaboo Mobile (Mar 2011)
Alex Springer Acquires kaufDa (Mar 2011
LivingSocial Acquires GoNabit (June 2011)
Zave Networks Acquired By Google (Sept 2011
Google Acquires DailyDeal.de (Sep 2011)
Coupons.com Acquires CouponStar (Oct 2011)
G. TECHNOLOGY OVERVIEW
G.1 | Distribution & Redemption
| SMS and MMS
| Chip & Pin Voucher Redemptio
G.2 | Readable Codes or Tag
| QR Codes
Mobile OS Suppor
Reading and Decoding Challenges
Storefronts with Scannable QR Codes
| Microsoft Ta
| JAGTA
G.3 | NFC
| Challenges with NFC Adoptio
| NFC Carrier Billing
| Google & NF
| Apple’s iCoupon
Patents
G.4 | Bluetooth
G.5 | Mobile App
G.6 | Geofencing
H. FORECASTS
H.1 | Mobile Coupon Market
| Regional Breakdown
| Online versus Mobile Coupon
| Revenue by Device Type
H.2 | Average User Spen
H.3 | Delivery Technolog
I. CASE STUDIES
I.1 | 2Ergo & Ladbrokes
| The Solution
| Results
I.2 | Orange Wednesdays & Buongiorno
| The Solution
| The Results
I.3 | O2 UK – You Are Here
I.4 | American Express Offers On-Demand Coupons
List of Figu
Figure 1 - Mobile vouchers workflo
Figure 2 - Groupon revenues by quarter: 2009 – 2011
Figure 3 – Schematic of the Groupon business model
Figure 4 - Groupon quarterly unique visitor growth: 2010 - 201
Figure 5 - Groupon customer acquisition cost: 2010 - 201
Figure 6 - Revenues and coupon volumes compared for Groupon, LivingSocial & Google
Figure 7 - Groupon Now as proportion of total Groupon North American revenue
Figure 8 – Average deal economics for Groupon & Groupon Now compared
Figure 9 - Installed base of smartphones and non-smartphone handset: 2011 – 201
Figure 10 - Mobile coupon value chain
Figure 11 - Brands disintermediate voucher providers
Figure 12 - Google favourite places
Figure 13 - Google Wallet on the Nexus S 4G handset
Figure 14 - FourSquare digital coupo
Figure 15 - Shipment of NFC-enabled handsets: 2011 – 201
Figure 16 – Performance of mobile coupon compared with various traditional coupons
Figure 17 - QR Code structure
Figure 18 - QR storefront
Figure 19 - Use of tags or QR Codes for lunchtime promotion
Figure 20 – Tags and QR Code designs compare
Figure 21 - Microsoft Tag in action
Figure 22 - JAGTA
Figure 23 - Google’s Nexus S smartphone with embedded NFC
Figure 24 - Starbucks geofencing coupon promotion in London
Figure 25 - Global mobile coupon redemption revenue: 2011 - 201
Figure 26 - Mobile coupon revenue by region: 2011 - 201
Figure 27 - Mobile coupon revenue as a subset of online coupon revenue: 2011 - 201
Figure 28 - Global mobile coupon revenue by handset type: 2011 - 2016
Figure 29 – Estimated average annual user coupon spend by handset type: 201
Figure 30 - Mobile coupon revenue by coupon delivery technology: 2011 - 2016
Figure 31 - Orange Wednesdays promotio
Figure 32 - Orange Wednesday pizza promotion

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