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2009 State of the U.K. SMB Market Q-Pulse Wave 3 - Is the Downturn Over? SMBs Poised for Rebound-QP3,2009 Results and Outlook for QP4,2009

AMI-Partners, Inc.
October 30, 2009
SKU: BDHQ2495961

Abstract Table of Contents Search inside this report Related Reports

Countries covered: United Kingdom

This report summarizes the findings of the third wave of AMI’s quarterly tracker (Q-Pulse) survey conducted among small (1-99 employees) and medium (100-999) businesses (SMBs) in the U.K. The survey was completed among a representative sample of the top business decision makers and/or technology decision makers during September and October of 2009.

These findings were compared to the first and second waves of Q-Pulse (QP1 2009 and QP2 2009), and prior AMI survey research (Q4 2008), as relevant.

The main study objectives include the following:

Understanding the impact of the economic environment on IT purchase decision-making from an SMB perspective.
Identifying IT and telecom-related mindsets, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009—in particular as the impact of the economic stimulus is felt and the current recession gives way to an improving economy.
Determining shifts in ICT quarterly spending (QoQ) by comparison across major product categories.
Tracking changes in buying process and buying criteria.

Executive Summary
Objectives, Scope and Methodology
Economic Impact on SMBs/Business Actions: U.K. SMB Perceptions & Reactions to the Downturn; U.K. SMB Perceptions & Reactions to the Downturn by Vertical; U.K. SBs Weathering the Storm; U.K. MBs Weathering the Storm; U.K. SMBs Weathering the Storm by Vertical; U.K. SMBs Cost Cutting Plans Next 3-6 Months; U.K. SMBs Cost Cutting Actions Next 3-6 Months by Vertical; U.K. SMBs Gauging the Government Response to the; Economic Crises; U.K. SMBs Awareness of Economic Stimulus Programs; U.K. SMBs Government Response to Economic Crises and Awareness of Economic Stimulus Programs; U.K. SMB Actions Being Considered to Increase Revenues; U.K. SMB Actions Being Considered to Increase Revenues by Vertical; ICT Adoption/Strategic Importance Mindset; AMI’s Three Waves of Adoption; U.K. SMB: ICT Penetration & Adoption Process; U.K. SMB Importance of Strategic IT Issues; Current Usage and Future Purchase Plans; Current and Future Purchase Plans Summary; U.K. SMB IT Product/Services Purchases: Last 3 Months; U.K. SB IT Products Intentions vs. Purchases:; Quarter-over-Quarter Predictability Tool; U.K. MB IT Products Intentions vs. Purchases:; Quarter-over-Quarter Predictability Tool; U.K. SMB IT Product Unit Purchases: Last 3 Months; U.K. SMB Outsourced IT Services Usage; U.K. SMB IT Buying: Type of Software Purchased in Last 3 Months; U.K. SMB IT Purchase Plans in Next 3 Months; U.K. SMB IT Product Unit Purchases: Next 3 Months; U.K. SMB Planned Usage of Outsourced IT Services; U.K. SMB IT Spending: Type of Software Planned for; Purchase in Next 3 Months; U.K. SMBs Planned Windows 7 Operating System Overview; U.K. SMB Operating Systems Usage; U.K. SMB - Interest in Types of SaaS and Managed Services; U.K. SMB Software-as-a-Service (SaaS) Applications Overview; U.K. SMB Managed Services Usage; U.K. SMB Printing Overview
Market Opportunity Assessment/Total Addressable Market: Total U.K. SMB ICT Spending Summary; U.K. SMB IT Products/Services Purchasing: Current and Planned; U.K. SMB Total ICT Market Quarterly Spending; U.K. SMB Quarterly Spending Shifts: SB vs. MB; U.K. SMB Total Market ICT Spending by Category; U.K. SMB Average ICT Spending by Product: Last 3 Months; U.K. SMB Average ICT Spending by Product: Next 3 Months
Media Usage and Future Investments: U.K. SMBs Social Media and Search Engine Usage; U.K. SB Focus of Significant Technology Investments; U.K. MB Focus of Significant Technology Investments
Competitive Landscape: U.K. SMB: Computing Products Competitive Landscape -; Current Brand Ownership; U.K. SMB: Networking, Security, Storage and Telecom Products Competitive Landscape - Current Brand Ownership; U.K. SMB: Computing Products Competitive Landscape -; Future Brands Being Considered; U.K. SMB: Networking, Security, Storage and Telecom Products Competitive Landscape - Future Brands Being Considered
Routes-To-Market & Channel Partner Perspective: U.K. SMB Channel Utilization: Percent of SMBs Utilizing Channels for Recent IT Purchases; U.K. SMB Channel Utilization: Outsourced IT Services Providers
Appendix: U.K. SMB Sample Breakout by Employee Size and; Vertical Industries; U.K. SMB Universe Firmographics: Market Sizing by Employee; Size, Vertical Industries, Annual Revenues and # of PCs; U.K. SB Firmographic Overview by Employee Size; U.K. MB Firmographic Overview by Employee Size; U.K. SMB Firmographic Overview by Vertical

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2009 State of the U.K. SMB Market Q-Pulse Wave 3 - Is the Downturn Over? SMBs Poised for Rebound-QP3,2009 Results and Outlook for QP4,2009

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