2012 North America Small and Medium Business Managed Services OverviewAMI-Partners, Inc.October 12, 2012 SKU: BDHQ4921936 |
- Report Introduction
- Executive Summary
- Executive Summary: Key Drivers
- Executive Summary: Key Driver #1-
- Economic Downturn a Catalyst for SMB Managed Services
- Executive Summary: Key Driver #2-
- SMBs Lack Adequate Internal IT Management
- Executive Summary: Key Driver #3-
- Interest in Variety of Solution Types in the Cloud
- Executive Summary: Key Driver #4-
- Evolution of Mobility Driving Need for Device Management
- Executive Summary: TAM Analysis
- Executive Summary: Firmographics
- Executive Summary: Adoption & Usage
- Executive Summary: RMITS-Driven Bundling Opportunity
- Executive Summary: Routes to Market
- TAM Analysis
- NA SMB 2011 IT Services Spending by Employee Size
- NA SMB IT Services Spending: 2011 vs. 2016
- NA SMB On-Premise IT Services Spending: 2011 vs. 2016
- NA SMB Remotely Managed IT Services Spending: 2011 vs. 2016
- N.A. SMB 2011 Average Annual ICT Spending per Firm
- NA Market Opportunity Assessment : SMB Services Spending and % Migrating to Cloud/Remote Delivery
- Remotely Managed IT Services to become nearly $16 billion SMB Opportunity in NA by 2016
- Nearly all RMITS sub-categories expected to experience double-digit compounded annual growth
- Firmographics
- Firmographics: Economic Outlook
- Firmographics: Workforce Highlights
- Firmographics: Business Highlights
- NA SMB IT Management: How SMBs Handle IT Management
- NA SMB 2011 IT Spending Ratio: Managed vs. Unmanaged
- NA SMB Key Technology Penetration by Managed vs. Unmanaged
- NA SMB Cloud/Hosted Services Penetration by Managed vs. Unmanaged
- NA SMB Key Addressable Opportunities – 1
- NA SMB Key Addressable Opportunities – 2
- Adoption & Usage
- NA SMB On-Premise IT Services Penetration by Type – Current vs. Future Plans
- NA SMB On-Premise IT Services Number of Firms by Type – Current vs. Future Plans
- NA SMB Remotely Managed IT Services Penetration – Current vs. Future Plans
- NA SMB Remotely Managed IT Services Firms – Current vs. Planned
- NA SMB On-Premise IT Services Usage by Country
- NA SMB Remotely Managed IT Services Usage by Country
- RMITS-Driven Bundling Opportunity
- U.S. SMB Most Preferred RMITS-Driven Bundles by Purchase Probability
- U.S. SMB Most Preferred RMITS-Driven Bundles by Market Opportunity
- U.S. SMB Top 5 RMITS-PC Monitoring Bundles Based on Revenue Potential Assessment
- U.S. SMB Top 3 RMITS-Network Monitoring Bundles Based on Revenue Potential Assessment
- Canada SMB Most Preferred RMITS-Driven Bundles by Purchase Probability
- Canada SMB Most Preferred RMITS-Driven Bundles by Market Opportunity
- Canada SMB Top 5 RMITS-PC Monitoring Bundles Based on Revenue Potential Assessment
- Canada SMB Top 3 RMITS-Network Monitoring Bundles Based on Revenue Potential Assessment
- Routes-To-Market
- RTM Definitions
- NA SMB Total IT Services Routes to Market (RTM) Used
- NA SMB Remotely Managed IT Services Routes to Market (RTM) Used
- Providers’ Supply Side Business Models
- Summary Highlights: Managed IT Services Ecosystem
- Appendix: IT Services Definitions
- Contact AMI-Partners
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